of data in marketing or other business areas.
The tools used by businesses to analyze vast amount of customer data is called business intelligence. Some major tools for business intelligence are software for database query and reporting, tools for multidimensional data analysis (online analytical processing), and data mining.
Online analytical processing (OLAP), or multidimensional data analy
- focusing on customer-friendly strategy
train their every employees in every
service area
Everland employees
call customer as 손님 not 고객
provides
customized membership
ex. premium membership,
senior membership ,
babymembership
Safari, Flower festival, Indoor water park ‘Caribbean bay’
The workers are the people who knows
bette
of coffee shop. Therefore, it could have brought a big risk if they had introduced take-out shop directly. To minimize cultural shock they made two or three times bigger hall in which more tables and chairs are placed than in U.S. It aimed to make people sit on a chair without feeling unfamiliar and talk each other just like in former coffee shop. Also, at first time they used mug cups to prevent
of consider client and server as producer and customer. Secondly, many afford a term as Web 2.0 by comparing Web 1.0.The distinguished characteristic of these two is the positiveness of information sharing. The bottom table shows the major difference in terms ofdimensions.
Web 1.0 Division Web 2.0
Portal base Web Service Platform based Web
Information/Contents Lockout Information/Contents
dimension, in 2000s, mainly used PC, and in 2010s, there are three main channels which are PC, TV and Mobile device. The only after 10 years, many things will be exchanged.
2.5 Cooperation and competition between existing media companies and IT companies
①Existing media company
Abc – From 2005, abc broadcasting company initially sold broadcasting through itunes Among US major broadcas